Privacy Policy
1. Who We Are
Inevitable Marketing Ltd ("we," "us," "our") is a private limited company registered in England & Wales (Company No. 15688108), with its registered address at Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. For data protection purposes, Inevitable Marketing Ltd is the data controller of your personal information. We handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
2. What We Collect
When you submit a form on our website or contact us directly, we may collect your name, email address, phone number, business name, enquiry details, consent preferences, and website usage data via cookies.
3. How We Use Your Information
- To respond to your enquiry and schedule a call or audit
- To deliver and manage our services if you become a client
- To contact you by phone, SMS, or email about your enquiry, calls, and appointments
- To improve our website and services through analytics
- To comply with legal and regulatory obligations
4. SMS Consent (A2P)
By submitting our contact form and ticking the SMS consent box, you expressly agree to receive text messages from Inevitable Marketing Ltd relating to your enquiry, calls, and appointments.
Messages may include follow-up about your enquiry, appointment scheduling, and reminders.
Message frequency varies. Message and data rates may apply.
To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.
For help: Reply HELP or email [email protected].
Consent to receive SMS messages is not a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Legal Basis (UK GDPR)
- Consent — where you have actively opted in to receive messages
- Legitimate Interests — to follow up on enquiries and operate our business
- Contractual Necessity — to fulfil obligations where you are a client
- Legal Obligation — to comply with applicable laws
6. Data Retention
- Enquiry data: up to 24 months from last contact
- Client data: duration of engagement plus up to 7 years for legal/financial records
- Consent records: retained for 3 years after opt-out as proof of historical consent
7. Service Providers
We do not sell your personal data, and we do not disclose it to third parties or affiliates for their own marketing or promotional purposes. We use trusted service providers who process data on our behalf strictly to operate our business, such as our CRM, email, and SMS delivery providers. All such providers are contractually bound to handle your data lawfully and only on our instructions. No mobile information or SMS opt-in data is disclosed to any third party except the aggregators and providers that deliver the messaging service you requested.
8. Cookies
Our website uses essential cookies (required for functionality), analytics cookies (to understand site usage), and marketing cookies (to track ad performance). You can manage cookie preferences through your browser settings.
9. Your Rights
Under UK GDPR you have the right to access, rectify, erase, restrict, or port your personal data; to object to processing; and to withdraw consent at any time. To exercise any right, email [email protected]. We will respond within 30 days. You may also complain to the ICO at ico.org.uk.
10. International Transfers
Some service providers may process data outside the UK. Where this occurs, appropriate safeguards (including Standard Contractual Clauses) are in place in compliance with UK GDPR.
11. Security
We take reasonable technical and organisational measures to protect your data. No electronic transmission is 100% secure, but we take all practical steps to safeguard your information.
12. Changes
We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of our services constitutes acceptance.
13. Contact
Inevitable Marketing Ltd
Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Company No. 15688108
Email: [email protected]